Technician Parts Request

NSB's Web Based Purchase Order Software handles technician parts requests from the field. Parts requests are made by the technician using a pop up menu that appears over the schedule record; the technician only needs to enter the information of the parts they need since the customer's information is provided. The request then goes to the Parts Request Board where the office will see it as soon as it's saved. A Purchase Order is then created by the purchasing department from the parts request.

*Remember, everything you see here is viewed online using your Internet Browser and a secure login connection.

Parts requests are created by the technician using the screen shown below, which is accessed from the customer's service call on the schedule board.

Create a Parts Request from the Schedule Board; customer information and work order provided

The Parts Request screen (shown below) carries all the information from the customer, job and work order from the service call on the schedule board. A Web Based Purchase Order can then be made from the office, real time.

Parts Request takes all the data from the work order and allows the technician to communicate with the office online to ask for parts.

NSB's Web Based Purchase Order Software is included in the Service Software program. To learn more about purchase orders and how web based software can benefit you, please watch the following movies.

Movies:

Create A Parts Request From Anywhere

Create A Purchase Order

Research Previous Purchase Orders