NetServiceBooks Company Story

NetServiceBooks is dedicated to building web based software specifically for the HVAC and Plumbing industries. The creator of our web based service software has spent years working with small and large businesses in the industry. Each aspect of our system has been developed and designed by the employees and managers of these businesses.  We stand out from our competition by offering a customized and fully integrated mobile solution that is built for every role in your service company. From technicians working with laptops to dispatching, accounting, purchasing, sales, management, and contact management, our service software uses the web to bring your company together!

From its inception NetserviceBooks software was designed for the field service industry (HVAC, Electrical and Plumbing Contractors). Evolving technology and our customer base led NetServiceBooks to develop a comprehensive web based system.

In 1987 NetServiceBooks’ software ran in DOS, allowing our customers to create an onscreen computerized service ticket. By the early 1990’s, we broadened the DOS version to include accounts receivable, accounts payable, inventory, job cost, general ledger, and purchase order modules. As multi-user functionality between workstations became popular, we made NetServiceBooks compatible with existing software so multiple users could enter data simultaneously.

The creation of the Windows version of NetServiceBooks began in 1995 and was released in 1997. This was the first version that used the Internet to update and connect the client and the server.
As the Internet became the future and customers’ desire to manage their own server diminished, the need for a web-based version emerged. To keep up with technology and to be on the cutting edge, we devised a web version that would run through a web browser.

By supplying our customers with a fully web-based program, any information such as invoices, signatures, parts requests, etc. is now entered securely in the field truck and viewed instantly by the office. NetServiceBooks has been fine tuned to provide the highest level of services for our customers, making us the leader for Internet solutions in the field service industry.

 

 

Mission Statement


NetServiceBooks is here to provide your service company with the tools to succeed in the modern business environment. NSB supplies the specialized HVAC service dispatch software you need, plus more! The Internet is being utilized more at the workplace and is bringing business technique to a new level.  The program we have created specifically for HVAC, Plumbing and Electrical service companies is completely web based to keep you up to speed with your competition.

NetServiceBooks goal is to make your company completely mobile at the lowest cost possible. Technicians thrive using our online program by having the ability to have access to all the tools they need right at their fingertips. Mobile technology has made it possible for technicians to have access to their own personal schedule board to see where they are working without having to touch base with a dispatcher, request parts real time without having to contact the office, and obtain customer signatures with online invoicing that is available to billing instantly.

NetServiceBooks wants to see your service company grow. Not only do we provide you with the web based HVAC service dispatch software for your whole company, we also want to see everyone using the system to their maximum capabilities. Our online support and FREE e-Learn training program provide you with all the tools you need to get started. We keep you informed on all the changes and latest updates available, and are always open to suggestions that will make your job easier.